“I was an intelligent artifice, an empathetic text, a snippet or a warm voice, giving instructions, listening comfortingly,” she writes. Helping company clients, she often felt like she was one step above artificial intelligence. Friends who had left the city warned her that the San Francisco they loved had been replaced by “a late capitalist hellscape” that catered to the “on-demand” whims of young techies with “plump bank accounts.” Wiener quickly learned that the tech workplace was younger, more casual, and more male-dominant than she had expected. A former tech worker–turned-journalist gives the inside scoop on life inside the wickedly weird and wealthy world of Silicon Valley startups.īefore Wiener took a customer support job at a San Francisco–based tech startup, she was a broke 20-something pursuing dead-end jobs in the New York publishing industry.
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